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tabling member printed	Carol Monaghan
answer › answer text	%3Cp%3EOfcom, which is the independent regulator for the sector, has powers to impose requirements on postal operators to protect customers.%3C/p%3E%3Cp%3E %3C/p%3E%3Cp%3EIn its review of the regulatory framework for post last year, Ofcom concluded that competition in the parcels market was driving benefits for consumers but that there were some problems that needed to be addressed. It proposed new guidance on complaints handling processes for parcel operators which will take effect from 1 April 2023. Ofcom has committed to ongoing monitoring and to consider enforcement action, or further regulation, if progress is not made.%3C/p%3E
tabling member constituency	Glasgow North West

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1586464

registered interest

date

17/02/2023

answering body

Department for Business and Trade

answering dept id

214

answering dept short name

Business and Trade

answering dept sort name

Business and Trade

hansard heading

Delivery Services: Standards

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Business and Trade, if her Department will take steps to help improve service delivery standards of parcel delivery companies.

tabling member constituency

Glasgow North West

tabling member printed

Carol Monaghan

uin

147263

answer

is ministerial correction

date of answer

27/02/2023

answer text

Ofcom, which is the independent regulator for the sector, has powers to impose requirements on postal operators to protect customers. In its review of the regulatory framework for post last year, Ofcom concluded that competition in the parcels market was driving benefits for consumers but that there were some problems that needed to be addressed. It proposed new guidance on complaints handling processes for parcel operators which will take effect from 1 April 2023. Ofcom has committed to ongoing monitoring and to consider enforcement action, or further regulation, if progress is not made.

answering member constituency

Thirsk and Malton

answering member printed

Kevin Hollinrake

question first answered

27/02/2023 15:34:32

answering member

4474

	label	Biography information for Kevin Hollinrake

tabling member

4443

	label	Biography information for Carol Monaghan